Customer
KaVo Dental GmbH
KaVo Dental GmbH is a global leader in dental technology with over 100 years of experience. The company offers a wide range of high-quality products, including dental units, instruments, imaging technology and dental software, which are renowned for their precision and durability.
Based in Germany and with a global presence, KaVo stands for innovation, quality and excellent customer service that optimally supports dentists and dental professionals.
PROJECTS
Digitalisation of a customer care process.
The development of a complaints and repair process including an online form with a connection to UPS and the link to transfer the data to SAP. Realisation of automated order processing.
Conception, development and programming of a website application to realise this requirement.
Support with digital marketing in the field of dentistry
pointlsook offers comprehensive support in the field of digital marketing specifically for dentistry. We take care of the professional preparation and maintenance of marketing material for various media.
The result is a complete and clean external presentation that optimally represents the client's image. We also ensure a synchronised and consistent public image across all channels.
Customer testimonial
„The co-operation with pointslook was very constructive and goal-oriented. We were particularly impressed by their ability to think outside the box. pointslook was a constructive and competent partner for all interface issues. pointslook can not only programme processes, but also think about them.
Simple, fast, direct and flexible, pointslook is a real benefit for us, not only in terms of project management, but especially in terms of the results for our customers.
With the pointslook applications, we can realise a wide range of objectives for our customer service:
Complete transparency no duplicate data storage or inconsistencies no unaccounted data storage or unregistered telephone arrangements
This has enabled us to significantly reduce costs and staff retention while at the same time increasing service quality and customer satisfaction to the same extent
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POINTSLOOK uses the following tools for its customer KaVo GmbH:
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→ pointslook helps you to master digital challenges, optimise processes and future-proof your company. -
→ pointslook offers customised software development services that are efficient, scalable and future-proof. -
→ pointslook develops scalable, flexible and future-proof software architectures that are optimally tailored to the needs of your company. -
→ pointslook offers comprehensive project management from planning to aftercare in order to manage projects efficiently, minimise risks and ensure success. -
→ pointslook advises companies on digital transformation in order to optimise business models, processes and technologies, increase efficiency and exploit market opportunities. -
a well-founded analysis is the key to success. At pointslook, we start every project with a comprehensive analysis of your systems, processes and target groups in order to develop targeted optimisations and tailor-made strategies. -
→ pointslook develops customised UX concepts that are user-friendly and optimise interactions with your brand. -
→ pointslook integrates tracking to analyse and continuously optimise user behaviour and the performance of your digital solutions. -
pointslook ensures seamless integration of your digital solutions into existing systems to guarantee efficient data flows and optimised business processes. -
pointslook offers customised marketing solutions that effectively address your target group and strengthen your brand presence to achieve sustainable business success. -
→ pointslook uses data-driven SEO strategies to increase the visibility of your website and drive high-quality traffic through targeted optimisation.
further references
KaVo Dental GmbH, with over 100 years of experience, is a leading provider of innovative dental technology. Renowned for quality, it offers instruments, imaging and software.
Liebherr Baumaschinen, founded in 1949, is a leading manufacturer of innovative construction machinery such as hydraulic excavators, wheel loaders and mobile cranes, known for quality and sustainability
Gardner Denver offers innovative compressors, pumps and blowers for industrial applications. With a focus on quality, efficiency and sustainability, it supports a wide range of industries worldwide.
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medCare Switzerland optimises hospital billing based on results, increases DRG revenues and improves processes in the healthcare sector
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The company offers specialised workflow solutions for the digitalisation and automation of business processes, focusing on efficiency, error reduction and seamless system integration
Worst Behavior is a German streetwear brand known for its eye-catching designs, oversized cuts and urban trends. It appeals to young, self-confident fashion fans worldwide.
Straight Performance optimises data-based performance marketing through targeted campaigns, conversion optimisation and innovative technologies to sustainably increase reach, efficiency and ROI
The handball department at TG Biberach promotes players of all ages in a team-oriented environment with a focus on young talent, fairness and regional handball culture
Visolva develops innovative products for comfort and safety in the sanitary sector
Tussa Haus, which has specialised in ecological house building since 1998, offers individually manufactured prefabricated houses. The focus is on sustainable materials, modern technology and craftsmanship.
Further POINTSLOOK tools:
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big data enables data-based decisions. pointslook helps you to optimise data flows and tap into new potential. -
pointslook supports you in the integration of AI technologies to optimise your business processes, make data-based decisions and open up new opportunities for innovation. -
from websites and apps to digital tools. At pointslook, we develop accessible digital solutions that ensure people with disabilities can easily access your content. -
pointslook uses innovative tools to develop customised digital solutions that increase efficiency and support business goals. -
→ pointslook trains your team to ensure that your employees can use the new systems effectively and maintain them independently in the long term. -
→ pointslook develops customised social media strategies to make your brand visible and reach your target group effectively. -
pointslook offers AI-based support solutions that automate your support processes, provide fast service and reduce costs at the same time. -
pointslook develops bespoke websites that showcase your brand, maximise the user experience and support your business objectives. -
→ pointslook creates customised landing pages that specifically address your target group and increase conversions, whether for lead generation or product promotion.
pointslook GmbH, Biberach an der Riß
pointslook GmbH is an innovative company from Biberach in Upper Swabia that has specialised in the development of customised digital solutions since it was founded in 2012. The focus is on the customer's digital customer journey. pointslook supports its partners with accessible applications, optimised user experience and sustainable improvements in the areas of software development, consulting and digital strategies.