Project

Product configurator as an app for presales / sales use

The project

The task

pointslook developed a comprehensive configurator app for the customer that was specially designed for worldwide use in sales. The application enables intuitive and fast operation, with direct access to all relevant data and information taking centre stage. the app provides users with a detailed product overview with a structure tree, which provides a wealth of information such as various parts lists, technical data, options and variants.

The app also provides a comprehensive overview of the current market situation for each product. Using state-of-the-art search and filter functions, further information can be called up in real time from a variety of channels, including press reports, online media and video platforms. This ensures that information is always up to date and in line with the latest market developments. The configurator app thus optimally supports sales by providing a central source of information and flexible customisation options that enable users to make informed decisions in the international market environment.

The process

Product configurator as an app for presales / sales use

Requirements analysis and target definition

pointslook started with a comprehensive analysis of the customer's production processes in order to precisely define the specific requirements for transparency, scheduling and capacity planning, real-time monitoring and escalation functions.

Concept development and system design

Based on the results of the analysis, pointslook developed a customised concept for the digital platform. The system design included a user-friendly interface and a centralised data structure that enables all stakeholders to access relevant information at any time.

Technical Realisation and integration of the functions

pointslook technically implemented scheduling and capacity planning, order data management and real-time monitoring functions. Bottlenecks and priorities were automatically visualised so that teams can optimally allocate resources

Development of the notification and Escalation function

An automatic notification and escalation function has been integrated, which immediately forwards critical changes or deviations to the responsible persons. This ensures that bottlenecks and problems can be responded to proactively.

Testing and quality assurance

Prior to the launch, pointslook carried out an intensive test phase to ensure that all functions work smoothly and fulfil the customer's requirements. Any bugs were fixed and user-friendliness was further optimised.

The benefit

 

  • Centralised information:
    All product and information data is bundled in one place, making it easier to access and increasing efficiency.

  • Machine configurator:
    Users can customise machines and request them directly. The configuration options are checked for feasibility in real time, which speeds up the process for customers and sales.

  • More expertise for sales:
    Sales teams benefit from real-time information that enables them to provide sound advice and respond more quickly to customer enquiries.

The technology - Flutter

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POINTSLOOK is working on the project:

"Product configurator as an app for presales / sales use"

the following tools:

further references

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Further POINTSLOOK tools:

pointslook GmbH, Biberach an der Riß

Pointslook GmbH is an innovative company based in Biberach, Upper Swabia, which has specialised in the development of customised digital solutions since 2012. The focus is on the digital customer journey, which pointslook supports with barrier-free applications, optimised user experience and sustainable improvements in software development, consulting and digital strategies.