Project
Development of a user-friendly end customer app for Liebherr earthmoving and material handling machines.
The app
The task
In a fast-moving, digital world, Liebherr has set itself the goal of revolutionising the earthmoving and material handling sector not only technologically, but also in terms of information technology.
The 'MyGuide for Earthmoving' app makes this vision tangible: A centralised platform that makes it easier for both consumers and professionals to access comprehensive information, products and news from Liebherr to the industry.
With intuitive navigation and a user-friendly dashboard, the application provides access to technical data on Liebherr products and creates space for inspiration.
Whether it's the latest news from the construction industry, innovative machine features or detailed product comparisons - 'MyGuide for Earthmoving' presents all aspects clearly and concisely.
'MyGuide for Earthmoving' presents all aspects in a clear and concise manner.
The process
End customer app for Liebherr earthmoving and material handling machines
The project objectives were defined in order to provide a central platform for customers and experts. Market requirements and success criteria such as user-friendliness were analysed.
A specification sheet with all functional requirements was created, technical resources checked, the basic structure designed and intuitive navigation and the dashboard conceptualised.
A user-friendly and brand-compliant design was created that clearly displays content. UX tests ensure easy navigation and responsive design for all devices.
A stable, scalable backend has been developed that centrally manages machine data, technical specifications and industry information and ensures smooth data updates in real time.
The user interface has been programmed and search and filter functions integrated so that users can search and navigate specifically for machines and features.
Product data and Liebherr machine details have been integrated into the app, a news system for industry news has been integrated and a product comparison function has been added.
Usability tests and device compatibility tests were carried out to ensure user-friendliness. Bugs have been fixed, loading times and the entire data processing optimised.
Content and data are updated regularly to ensure they are always up to date. User feedback and new developments are continuously incorporated into improvements and updates.
The benefit
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Increased efficiency:
Customers and prospective customers can access all important information centrally, making it much easier to search for products or services. -
Customer satisfaction:
The machine configurator enables customisation to meet specific customer requirements, improving the user experience. -
Up-to-date information:
The news section keeps users up to date and strengthens customer loyalty with up-to-date, relevant content. -
Time saving:
The personalised dashboard and easy contact with sales and service partners significantly reduce the effort for customers and prospects. -
Better market penetration:
The clear and comprehensive offering makes it easier for potential customers to make a purchase decision and helps Liebherr to further expand its market presence.
The technology - Flutter
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POINTSLOOK is working on the project:
"Development of a user-friendly end customer app for Liebherr earthmoving and material handling machines"
the following tools:
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further references
KaVo Dental GmbH, with over 100 years of experience, is a leading provider of innovative dental technology. Renowned for quality, it offers instruments, imaging and software.
Liebherr Baumaschinen, founded in 1949, is a leading manufacturer of innovative construction machinery such as hydraulic excavators, wheel loaders and mobile cranes, known for quality and sustainability
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Tussa Haus, which has specialised in ecological house building since 1998, offers individually manufactured prefabricated houses. The focus is on sustainable materials, modern technology and craftsmanship.
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pointslook GmbH, Biberach an der Riß
Pointslook GmbH is an innovative company based in Biberach, Upper Swabia, which has specialised in the development of customised digital solutions since 2012. The focus is on the digital customer journey, which pointslook supports with barrier-free applications, optimised user experience and sustainable improvements in software development, consulting and digital strategies.